Terms & Conditions

Mino Mart's ("Mino Mart" "we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on http://e-minomart.com/. We recommend you should keep a copy of the TOS for future reference.

By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.


You will need to register on this Site in order to use some of the services or features made available to you. When you do registration, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address mino.mart.mail@gmail.com. We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify Mino Mart immediately of any breach of security or unauthorized use of your account.


You must not misuse this Website. You are prohibited from using the site or its content for any unlawful purpose; to ask for others to perform or participate in any unlawful acts; to disobey any international, federal, provincial or state regulations, rules, laws, or local ordinances; to violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; to present false or misleading information; to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the operation of the Service or of any related websites; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service or any related websites. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Mino Mart will report any such breach to the relevant law enforcement authorities and will reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Pricing Policy

All published prices displayed on the site is the final retail price for the product in accordance with standard industry practice. Prices are subject to change upon currency rate fluctuation. Prices on the site are shown in US Dollars (USD) and you also will be charged USD in the final order. If your credit card is based on a different currency, the final price charged will be subject to exchange rate calculated by your issuing bank on the day of payment transaction.

Duties and tax may be applied to orders from all countries; these amounts will not be shown at Order History page. These relevant duties and tax will be charged either through FedEx or SF-Express, our couriers, or the relevant customs authorities in your region. We do not have control or notifications of these charges and do not hold responsibility to any duties and taxes.


Mino Mart dedicates to ensure the appearance, colours, textures and finishes of our products are accurate and complete, but cannot guarantee the Site’s contents will be error-free, including but not limited to product descriptions, images and any other part in the Site. Mino Mart reserves the right to add, amend or remove any content, including but not limited to prices, product descriptions, images and quantities any time without prior notice. Mino Mart  is not liable for any loss or damages caused by or arising from the conviction on the information on or obtained from this Site.

We do not guarantee that products or services displayed on the Site will be available at all times. We reserve the right to limit the available quantities of any goods or services (including before or after a purchase order has been placed and/or acknowledged) and to revise or terminate any promotion or services at any time without notice.

Any content, postings and messages submitted by you must not contain unlawful, abusive and obscene materials. We reserve the right to delete, amend and refuse any contents posted on the Site as appropriate without prior notice.


All orders are subject to acceptance and availability, and items in your shopping cart are not reserved and may be purchased by other customers.

Once an order has been confirmed, an order confirmation will be sent to your email which only indicates receipt of your order request, you may not amend or cancel the order. We reserve the right to not accept, amend or cancel one or all items in your order. An order confirmation is not a guarantee on the acceptance of your order due to but not limited to the following reasons:

1. There is one or more products in your order are out of stock; failed to meet the quality standard and will be withdrawn from our stock.

2. There is an error being found in pricing or product descriptions of our products.

3.  We are failed to obtained an Authorization of payment from your credit card.

4. If due to any reasons one or more products in your order is not accepted, amended or cancelled by us, our customer service team will contact you as soon as possible regarding the related order.

If we discover an error of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct information or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

Shipping and Insurance

Mino Mart insures each order from order acceptance until delivery to your specified address, which each order delivered will need to be signed off, the responsibility of the goods passes to you. If the recipient of the order is not you, then you accept evidence of signature by them is a fulfillment of the order by Mino Mart, then the responsibility of the order is passed to you.

The delivery times stated is only an estimate and commence from date of dispatch. Delays may occur due to customs clearance and Mino Mart  holds no responsibility of any related delays.


Trademarks and brands appearing on the Site may be owned by other owners or issuers. The owners reserve their final rights and ownership over these trademarks and brands. There are no implications that Mino Mart represents and/or warrants any of these trademarks and brands contained on any of the Site’s contents, image and messages, including the merchandise, product descriptions and images offered on the Site are endorsed by the owners.

Disclaimer of Warranties

The Site, together with its content including all text, images, merchandise and other information are provided to you on an “as available” and “as is” basis. Mino Mart does not guarantee any kind, expressly or impliedly, including but not limited to the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement of any intellectual property rights.

Mino Mart does not warrant or represent that the information on the Site is free of errors; the functions contained on the Site will be uninterrupted; defects will be corrected; or the Site or the server(s) that makes it available are secured, free of viruses or other harmful components.

Indemnity / Disputes

By using the Site, you acknowledge and agree to indemnify and protect Mino Mart, its employees, board of directors, suppliers, subsidiaries, representatives and vendors from any claims, losses, damages, costs and expenses and other liabilities from any claims directly or indirectly initiated from any third-party resulting from or arises in connection with your (i) use or misuse of the Site; (ii) breach of the Terms and Conditions; or (iii) violation of any law or the rights of a third party. If we are required to defend any claims, you agree to fully cooperate as reasonably required by us.

Complaints / Government Law

Mino Mart have a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have complaint about us email mino.mart.mail@gmail.com  and giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.

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